General Questions

2) What do i need to watch the new site correctly?

3) What is the difference between Members Lounge and PPV Downloads?

Members Lounge Questions:

1) What is the difference between Members Lounge and PPV Downloads?

2) What is the quality of your streaming videos?

3 ) Can the videos on the Members Lounge be downloaded?

4) How often is the Members Lounge updated?

5) Are there any restrictions on how many videos I can watch while I am a member?

6) Is joining Older4me Members Lounge secure?

7) What will appear on my Credit Card statement?

8) My password doesn't work. What should I do?

9) How do I contact the billing company?

10) How do I cancel my membership?

11) Are the videos shown on the Members Lounge protected in any way ?

12) What PC requirements do you need to play the movies at O4M Members Lounge?

13) How do I enable cookies on my IE browser?

14) How do I watch the streaming videos on the Members Lounge?

15) How can I make Windows Media Player my default player?

16) I have a MAC, can I watch the movies once I become a member?

17) I purchased a Membership and can't login Daddytube or Cruising with my username and password, why?

18) Does your site have a refund policy?

PPV Cinema Questions:

1) What exactly is Older4me PPV Cinema Downloads?

2) Do the movies ever expire?

3) How do I join or buy tokens?

4) What is the quality of your videos?

5) Do your videos stream, or can they be downloaded?

6) How often is Older4me PPV Cinema updated?

7) Do you limit the download speed? What about download limits?

8) Is joining Older4me PPV secure?

9) What will appear on my credit card statement?

10) My password doesn't work. What should I do?

11) Why does Older4me PPV use DRM (Digital Rights Management)?

12) What PC requirements do you need to play the movies at Older4me PPV?

13) My password doesn't work. What should I do?

14) How do I enable cookies on my IE browser?

15) Tell me more about Digital Rights Management (DRM) and playing the movies?

16) How do I download scenes at Older4me PPV?

17) How can I make Windows Media Player my default player?

18) I have a MAC, how do I download movies?

19) Can I recover my Licenses if my computer crashes?

20) I downloaded a scene and I got an error “The file type is supported by the Player, but the file was compressed by using a codec that is not supported by the Player“, Why?

21) Does your site have a refund policy?

General Questions

1)  What's new with the Older4me site?

A:  With our10-year anniversary we have re-made our site completely.  You can still enjoy all the old content but in a better definition and with many new features:

• You can now enjoy improved quality in our models area, with larger, better definition pictures, extended galleries, and improved interface system for hours of picture joy.
• You can now enjoy our members lounge movies in an improved video quality (up to 1600 kbps) with a superior streaming system, for an improved video experience.
• Mac friendly videos:  If you are a mac user you will now experience a higher video quality (up to 1600 kbps) straight from a MAC server, so now MAC user members will be able to enjoy the same quality as PC users.  For more information visit the members lounge Technical FAQ.
• Start visiting our older4me network.  You can now easily access our whole network from the older4me site.  If you want to know if that model you like so much has a profile on Cruising, the answer is just one click away!

2)  What do I need to be able to watch the new site correctly?

A:  For PC Users we recommend using Internet Explorer; Mozilla Firefox is also compatible. For Mac users we recomend Safari, with all the latest updates.  Also you will need to have the latest flash plug-in version in your computer. You can download it free from adobe's site or by clicking here.  We also reccomend having the latest Java plug-in version which you can download free here.

3)  What is the difference between Members Lounge and PPV Downloads?

A:  The real advantage of Members Lounge is with the one monthly membership, you will have access to our entire movie collection, hundreds and hundreds of model actions pics and older-men movies.  Pricewise the members lounge is your best option! You will have access to a ton of content for a small monthly fee.

What many members do, is watch all the movies and if they find one or several they really like, they buy tokens to download particular scene(s) and keep it(them) forever.  Even when they no longer have a Member's Lounge membership, they will continue to enjoy the downloaded movies.  On the other hand, the PPV section is more suitable for people that really hate rebilling and just want to downalod as they go.  A membership also gives you access to a premium account at our site, cruising on older4me where you can meet and chat with older men or young men from all over the world, and have full access to www.daddytube.tv where you can upload, watch and share all your personal daddy videos.  Daddytube is a site oriented exclusively to older men porn.
On the PPV section we allow customers to download full DVD scenes at the best quality available today.  Our latest movies were shot in HD and are available in wide screen with incredible quality.  When you choose the 10-token option to download your favorite scene, it is yours forever.  You can also rent the scene for 30 days for 5 tokens each.  You can create your own scene collection from your favorite DVD's--hundreds of them--on your own HD equipment and you can enjoy them on or off line.  The downloads are fast and absolutely free!

Both systems work independantly from each other; meaning that you do not need to be a member to watch our PPV movies and you do not need to have PPV tokens to have a membership.  But, of course, for a full experience use both.

Members Lounge Questions:

General Questions:

1)  What is the difference between Members Lounge and PPV Downloads?

A:  The real advantage of Members Lounge is that with the payment of one monthly membership you will have access to our entire movie collection, hundreds and hundreds of model actions pics and older men movies.  Pricewise the members lounge is your best option!  You will have access to a ton of content for a small monthly fee. What many of our members do is to get a members lounge membership, watch all the movies and if the find one or several in particular that they really like they buy tokens to buy that particular scene(s) and keep them forever.  Even when they no longer have a Member's Lounge membership, they will continue to enjoy the downloaded movies.  On the other hand the PPV section is more suitable for people that really hate re-billing and just want to download as they go.

A membership also gives you access to a premium account at our newest site, cruising on older4me, where you can meet and chat with older men or young men from all over the world, and have full access to www.daddytube.tv where you can upload, watch and share all your personal daddy videos.  Daddytube is a site oriented exclusively to older men porn.

On the PPV section we allow customers to download full screen DVD scenes at the best quality available today.  Our latest movies were shot on HD and are available in wide screen with incredible quality.  Once you use your tokens to purchase your favorite scene, the scene is yours to keep if you have chosen the 10-token option. You can also rent the scene for 30 days for 5 tokens each.  You can create your own scene collection from your favorite DVD's--hundreds of them-- locally on your HD equipment and you enjoy them on or off line. The downloads are fast and absolutely free!

Both systems work independantly from each other; meaning that you do not need to be a member to watch our PPV movies and you do not need to have PPV tokens to have a membership. But of course for a full experience you can have both!

2)  What is the quality of your streaming videos?

A:  First of all we have more than ten year's experience in video encoding; we not only provide video services for our network of sites but also for other adult companies.  The videos are encoded at four different speeds, 56k, 400k, 800k and 1600k.   High speed connection (DSL, CABLE) can enjoy the 400k and 800k and 1600 k streams. Dial up users need to choose the 56k option.
Customers with high speed internet access can view the scenes with 1600 kbps full screen at exceptional quality.

3)  Can the videos on the Members Lounge be downloaded?

A:  No.  We use high quality streaming servers located at the internet edge and major internet traffic across the country
Our data center connects several major exchange points, (including MAE-West in San Jose, CA; PAIX in Palo Alto, CA; AADS in Chicago, IL; NYIIX in New York, NY; and MAE-East in Vienna, VA) forming rings around the nation.
Members will notice instant connections and will be able to play, stop, fast-forward or rewind the videos.  The streaming is called the instance gratification experience, the videos will start playing seconds after you click- play.
If you'd rather delay your satisfaction and get a DVD quality video the PPV cinema section is more appropriate for you.

4)  How often is the Members Lounge updated?

A:  We update the site on the 1st day of each month, the 10th of each month and the 20th of each month.

5)  Are there any restrictions on how many videos I can watch while I am a member ?

A:  Not at all.  You can watch the videos 24/7 during your membership.  Also you will have access to members-lounge-only content, like exclusive model and action pictures and other hot oldermen videos.

6)  Is joining Older4me Members Lounge secure?

A:  Absolutely.  Your privacy is important to us.  All payment transactions are handled through 128-bit encryption.  We will never provide your email address to any third party.

7)  What will appear on my Credit Card statement?

A: Your charge will read  "CCBill.com *Gold Access* ".  If you have other billing questions, please visit CCBill at http://www.ccbill.com/customer-service.html or Epoch at https://epoch.com/index.html

8)  My password doesn't work.  What should I do?

A: We will be happy to provide you with your correct access information.  You have two options: Go to: https://support.ccbill.com or https://epoch.com/index.html (depending the company you subscribed through) and retrieve your username/password yourself by simple providing two pieces of information about your account or, go to our contact us site and send us a ticket, keep in mind that the first time you use the ticket system you will need to register. Registration is free.Once you activate your support account, click on the "submit a ticket" option, over there you will be able to explain us your problem. For security reason we do not keep credit card information anywhere, so we can only provide you technical support and/or retrieval of your username/password information when you contact us. If you cannot send us a ticket, send us an Email to support@older4me.com

9)  How do I contact the billing company?

A:  For CCBILL please go: https://support.ccbill.com/ for Epoch go to https://epoch.com/index.html
 

10)  How do I cancel my membership?

A: You can do it yourself by going to https://support.ccbill.com/ or for Epoch please go to https://epoch.com/billingsupport.  If you are still having problems cancelling please go to our contact us site and send us a ticket, keep in mind that the first time you use the ticket system you will need to register. Registration is free.Once you activate your support account, click on the "submit a ticket" option, over there you will be able to explain us your problem. If you cannot send us a ticket, send us an Email to support@older4me.com.  We will be happy to help.

11)  Are the videos shown on the Members Lounge protected in any way?

A: Absolutely not.  The streaming videos are not protected and can be be access with PC's and Mac's.  Please refer to the next question for more information about requirements.

12)  What PC requirements do I need to play the movies at O4M Members Lounge?

A:  PC Users:  To play the movies you need to have a PC with Windows Media Player version 9 or higher and Internet Explorer browser version 7.0 or above, Mozilla Firefox is also compatible.  Cookies must be enabled to view our movies.  Newer PC's using XP, Vista or Windows 7 operating systems need to use the latest WM Player 11 version.
Older operating systems need to have installed a WM player version as shown here.

Mac Users: If you are a MAC user you can watch our videos using QuickTime.  If you do not have Quicktime installed in your MAC, you can download it here.

13)  How do I enable cookies on my IE browser?

A:  Instructions to turn cookies on explorer 5 or previous:

1. Go in the tools menu
2. Select Internet options...
3. Select the "security" tab
4. Select "internet" in the box
5. Select "custom level..." button
6. Find "cookies" in the settings box
7. Click "Enable" under "Allow cookies that are stored on your computer"
8. Click "Enable" under "Allow per-session cookies (not stored)"
9. Click "OK" button

Instructions to turn cookies on explorer 6 and subsequent versions;

1. Go in the tools menu
2. Select Internet options...
3. Select the "privacy" tab
4. Move the slider down until it reads, "Accept all Cookies"
5. Click on “Apply" button
6. Click "OK" button

14)  How do I watch the streaming videos on the Members Lounge?

A: First just go to http://www.older4me.com/membersarea.php

Then, enter your Username and password.

Please be cognizant of the fact that our system is case sensitive so make sure to enter it exactly as you did when you subscribed. Once you get the welcome sign, you can play the videos, just click on one of the 4 available speed options.

15)  How can I make Windows Media Player my default player?

A:  You can set that up on your own, following these steps:

1. In Windows Media Player, click Tools, and then click Options.
2. On the Formats tab, under Available File Formats, click Select All to select all of the file formats listed (or you can click to select each individual check box).
3. Click Apply, and then click OK.

For more info please go to: http://www.microsoft.com/

16)  I have a MAC, can I watch the movies once I become a member?

A:  Absolutely!  The members lounge is totally compatible with MAC operating system. If you are a MAC user, we recommend to watch our videos using QuickTime; if you do not have Quicktime installed in your MAC, download it HERE.

If you encounter buffering issues you could try tweaking your QuickTime Preferences. Open QT and click on QuickTime Player and then QuickTime Preferences from the drop menu.

If you are using a router and are experiencing buffering and connectivity issues we suggest that you bypass your router and connect your Internet service connection directly into your computer.

Also please make sure to have the latest updates of your safari browser, and disable your default firewall. Our streaming system for MAC makes a little .QTL file usually named as "getfile" download to your MAC, you must allow that file to be downloaded in order to be able to play the movies. In the event that you still encounter any issues, please try browsing our site with Mozilla firefox. You can download the firefox version for MAC clicking HERE. Once you have Firefox installed, try playing the movies with your Quicktime.

17)  I purchased a Membership and can't login to Daddytube or Cruising with my username and password, why?

To access Cruising and Daddytube you need to register again since they are different sites, however, since you have a membership at Older4me, you will get all the Premium Features in your Cruising account, and unlimited access at Daddytube.tv at no extra cost.

• To register for a Daddytube account just go to this link: http://www.daddytube.tv/signup.php and state that you are an Older4me Member in the form. You will have unlimited access as long as you keep your Older4me account.

• To register for a Cruising account, just go to this link:  http://cruising.older4me.com/profile.php,  This will also be your profile information at Cruising.

Once you have created your Profile at Cruising, you need to link your Cruising account with your Older4me account. You must only perform this action once.

To do so, first log in to your Cruising account:

Go to http://cruising.older4me.com/index.php and enter your user information:

Once you log in, click on the red “Become a Premium Member” tab in the upper left corner of the screen, or copy and paste this link http://cruising.older4me.com/premium.php in your web browser, and follow the instructions.

You’ll be prompted to enter your Older4me membership information:

Click on the OLDER4ME MEMBERSHIP option.

Streaming Username: (your older4me username)

Streaming Password: (your older4me password)

Security Code: (the code displayed to the right)

After these steps your cruising account will be a Premium Account.

18) Does your site have a refund policy?

A: We do not offer a refund under any circumstances, this is accepted as you join. We provide full customer service to assist you resolve any technical inconvenience you may have, and we have thousands of satisfied active members that enjoy from our services. Keep in mind that with a recurring membership you will keep getting a monthy fee to your credit every month, until cancelled. You can cancel your account at any time, however the first month is always charged and no refund applies. If you want to know how to cancel your membership please read our Members Lounge FAQ question 10 "How do I cancel my membership?" .If you want to have a non-recurring membership we offer several non-recurring options you may find of your convenience in our JOIN page.You will not be eligible for a refund because you dislike the site content after you purchased a membership or any other subscription. If you have any questions about this matter Contact Us.

PPV Cinema Questions:

General Questions:

1)  What exactly is Older4me PPV Cinema Downloads?

A:  In this section we allow visitors to download full screen DVD scenes at the best quality available today.  Our latest movies were shot on HD and are available in wide screen.  Once you use your tokens to purchase your favorite scene, the scene is yours to keep if you have chosen the 10-token option.  You can create your own scene collection from your favorite DVD's--hundreds of them locally on your HD equipment and you can enjoy them on or off line.  The downloads are absolutely free!

**IMPORTANT** Our PPV section IS NOT compatible with MAC computers yet,  If you are a MAC user you can enjoy our members lounge instead of purchasing a PPV Account.

2)  Do the movies ever expire?

A:  No. The movies once downloaded are yours to keep. The license to OWN (10 tokens) never expires.  Please bear in mind that the licenses are issued only for the computer onto which you downloaded the video.  If you burn a CD and try to play it on another PC it won't play unless you spend additional tokens.

3)  How do I join or buy tokens?

A:  Go to our BUY TOKENS page. There you can purchase tokens.
We use CCBill as our processor.  They are is 100% safe and secure.  You will be billed discreetly.

4)  What is the quality of our videos?

A:  We have more than 10 year's experience in video encoding.  We encode at more than 1000 Kpbs to ensure DVD quality at full screen after you download the files to your Hard Drive.  We have conducted extensive testing with industry web-video professionals to arrive at an encoding quality which makes best use of the high speed connection available today.  Just try our video quality.  It is second to none.

5) Do your videos stream, or can they be downloaded?

A:  The PPVscenes need to be downloaded to your hard drive in order to be able to watch them. You will appreciate the quality of our videos and the chance to always have them available--even offline.

6)  How often is Older4me PPV Cinema updated?

A:  We are constantly adding new videos.  Our company is constantly producing new content and we will make it available for download as soon as we can. As a general rule we will have three new DVD scenes for downloading per month until our whole collection is up online.

7)  Do you limit the download speed?  What about download limits?

A: We do not limit download speed and have no download limits.

8)  Is joining Older4me PPV secure?

A:  Your privacy is important to us.  All payment transactions are handled through 128-bit encryption.  We will never provide your email address to any third party.

9)  What will appear on my credit card statement?

A:  Your charge will read  "CCBill.com *Gold Access* ".  If you have other billing questions, please visit CCBill at https://support.ccbill.com/.

10)  My password doesn't work. What should I do?

A:  We will be happy to provide you with your correct access information.  You have two options: Go to: https://support.ccbill.com and retrieve your username/password yourself by simple providing two pieces of information about your account or, go to our contact us site and send us a ticket, keep in mind that the first time you use the ticket system you will need to register. Registration is free.Once you activate your support account, click on the "submit a ticket" option, over there you will be able to explain us your problem. For security reason we do not keep credit card information anywhere, so we can only provide you technical support and/or retrieval of your username/password information when you contact us. If you cannot send us a ticket, send us an Email to support@older4me.com

Technical questions:

11)  Why does Older4me PPV use DRM (Digital Rights Management)?

A: DRM is a technology that allows us to distribute our company's content securely through the internet.  It is DRM technology, which allows us to offer the videos on a download-to-own basis.  This enables you to pay for a scene and watch it on your PC now or a year from now.  DRM is definitely the best way to ensure that companies' video assets are protected.  It is also a great way for consumers to ensure that their contributions allow these producers to produce more content.

12)  What PC requirements do you need to play the movies at Older4me PPV?

A:  To play the movies you need to have a PC with Windows Media Player version 7 or higher and Internet Explorer browser version 6.0 or 7.0, Mozilla, Firefox and Netscape browsers are also compatible.  Cookies must be enabled to view our movies.

13)  My password doesn't work. What should I do?

A:  Your username and password are CaSe SeNsItIvE, which means that you should enter them exactly as they were sent to you by e-mail from CCBILL.
Also make sure that your cookies are enabled.  If you are still unable to gain access, We will be happy to provide you with your correct access information.  You have two options: Go to: https://support.ccbill.com and retrieve your username/password yourself by simple providing two pieces of information about your account or, go to our contact us site and send us a ticket, keep in mind that the first time you use the ticket system you will need to register. Registration is free.Once you activate your support account, click on the "submit a ticket" option, over there you will be able to explain us your problem. For security reason we do not keep credit card information anywhere, so we can only provide you technical support and/or retrieval of your username/password information when you contact us. If you cannot send us a ticket, send us an Email to support@older4me.com

14)  How do I enable cookies on my IE browser?

A:  Instructions to turn cookies on explorer 5 or previous:

1. Go in the tools menu
2. Select Internet options...
3. Select the "security" tab
4. Select "internet" in the box
5. Select "custom level..." button
6. Find "cookies" in the settings box
7. Click "Enable" under "Allow cookies that are stored on your computer"
8. Click "Enable" under "Allow per-session cookies (not stored)"
9. Click "OK" button

B:  Instructions to turn cookies on explorer 6 and subsequent versions:

1. Go in the tools menu
2. Select Internet options...
3. Select the "privacy" tab
4. Move the slider down until it reads, "Accept all Cookies"
5. Click on “Apply" button
6. Click "OK" button

15) Tell me more about Digital Rights Management (DRM) and playing the movies?

The above message tells Windows Media Player to update your Digital Rights Management (DRM).  Just click the "OK" button.  It is a quick process taking just a couple of seconds.

.

A second box will appear.  Click on "yes" again.  This only takes a few seconds to complete.
Once these two actions are completed, you are all set to play DRM movies and will not have to repeat these two processes again.  After you double click on the movie you have downloaded, you will be presented with the license acquisition screen.  If you have already purchase tokens, enter the username and password you have chosen and click login.   After a few seconds you will presented with another screen indicating how many tokens you need to spend in order to view the scene.  Click on the spend tokens icon.  After a few seconds you can click "play" and the movie will start playing. This process needs to be done ONLY ONCE .  After the first time you just double click on the file and your movie will start playing.

**PLEASE NOTE** You must be connected to the internet to do the above steps and acquire your license.  Repeat the process for each scene.  You DO NOT have to be connected to the internet to watch your movies once you have obtained your license.  Once you have done this process for each movie, you will NOT have any more prompts.  The movie will play as normal each time you wish to view it again.

16)  How do I download scenes at Older4me PPV?

A:  We have developed a system that makes it extremely simple to start downloading your favorite scenes.
To download the scenes, click on the Download tab present on every scene or scene detail.

You will get a file download window, select SAVE to permanantly store the scene on your Hard Drive.  Depending on your internet connection, the movies will take different lengths of time to download.

17)  How can I make Windows Media Player my default player?

A: You can set that up on your own following these steps:

1. In Windows Media Player, click Tools, and then click Options.
2. On the Formats tab, under Available File Formats, click Select All to select all of the file formats listed (or you can click to select each individual check box).
3. Click Apply, and then click OK.

For more info please go to: http://support.microsoft.com/

18)  I have a MAC, how do I download movies?

A:  If you own a Mac and want to watch our videos, please check our Members Lounge section where you can watch our entire video collection.  Our PPV section is not compatible with MACS, movies can be downloaded but will not play on the MAC.

19)  Can I recover my Licenses if my computer crashes?

A:  Yes!  To restore your licenses you need to click HERE and enter your username and password. Notice that this site works better with Internet Explorer (IE), so we recommend using IE when trying to restore your licenses.

20)  I downloaded a scene and I got an error message “The file type is supported by the Player, but the file was compressed by using a codec that is not supported by the Player“.  Why?

A:  Most likely the file download got interrupted.  Common causes for the scene downloads interruptions are:  Power failures, temporary disconnect from your ISP, etc.  In that case you need to download the file again, please remember that scene downloads are free, tokens are not consumed or used by downloading a video but by redeeming licenses.  In the event that you already used a license and receive the error message above just delete the video file and download the scene again.   You will not have to use additional tokens to view the new downloaded file since the license already resides in your PC.  If you have any problems please contact us.

21) Does your site have a refund policy?

A: We do not offer a refund under any circumstances, this is accepted as you join. We provide full customer service to assist you resolve any technical inconvenience you may have, and we have thousands of satisfied active members that enjoy from our services. Remember that MAC users will not be able to play our PPV files, this is stated in several parts of the site. If you are a MAC user and purchased a PPV by mistake, Contact Us and we will exchange your tokens for a prize-equivalent membership.